Under this refund policy and under the guidance of the Consumer Contracts Regulations 2013, you may cancel your purchase of the course within the period of 14 calendar days (cancellation period) from the date on which the contract of purchase is concluded. Please note that the right to cancel will not apply after we issued your login detail for online study platform before we receive your cancellation request to us.
If you choose to cancel within this period you will receive a refund of the price within 30 days, if:
- You have not completed (or attempted to complete) the course and any tests
- The 14 -day cooling off period begins from the day you made the purchase.
- Once your access to the paid course has been removed, you will not be able to access any part of the course or take part in any tests.